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Is the Nusa Penida fast boat crossing safe?
Yes, we partner exclusively with certified fast boat operators adhering strictly to maritime safety regulations. All boats are equipped with modern GPS navigation, VHF marine radio, life rafts, and certified life jackets for every passenger.
What is your cancellation and refund policy?
We offer free cancellation up to 24 hours prior to the scheduled tour start time for day trips and car rentals. For peak-season multi-day villa packages, cancellations made at least 7 days in advance receive a full deposit refund.
What should I wear when visiting Balinese Hindu temples?
When visiting sacred temples such as Uluwatu, Besakih, or Tirta Empul, modest clothing covering your shoulders and knees is required. We provide complimentary traditional Balinese sarongs and sashes on all our temple tours.
What payment methods do you accept?
We accept Indonesian Rupiah (IDR) cash on arrival, bank transfers, Wise, PayPal, and major credit cards. A small deposit may be requested for multi-day villa packages and fast boat charters.
Can we customize our daily itinerary or choose our own destinations?
Absolutely! All our private tours and car rentals are 100% flexible. You can follow our recommended route or tell your private driver where you would like to stop, spend more time, or discover hidden local gems.
Is hotel pickup and drop-off included in the tours?
Yes, all our day tours and multi-day packages include complimentary pickup and drop-off from major tourist areas in Bali, including Kuta, Seminyak, Canggu, Legian, Sanur, Nusa Dua, Jimbaran, and central Ubud.
What is included in the private car rental service?
Our private car rental packages include a clean, air-conditioned vehicle, an English-speaking local driver, fuel/petrol, and up to 10 hours of service per day. Parking and toll fees are also included in most tour packages.
How do I book a tour package or private car rental?
Booking is simple! You can book directly through our website by clicking the "Book Now" button on any package or vehicle page, or simply contact our team via WhatsApp at +62 878-8339-7250 for instant confirmation and customized itineraries.
